A.Ché Shipping & Returns
Shipping Guide
All A.Ché online purchases at acheswimwear.com may not be shipped to P.O. boxes or APO/FPO addresses.
Order Processing:
Please allow one (1) business day to process your order(s). Order(s) placed during weekend or holiday will be processed on the first available business day.
Shipping Options:
Most in-stock items are normally shipped within one (1) business day, and arrive in 4 - 6 business days. You will be notified if an item is out of stock. If you order items with different availability times, we will ship your order when your complete order becomes available. If you choose to have items shipped as they become available you will be billed for each. We do not ship on Saturdays, Sundays and Holidays.
FedEx Standard Overnight
You will receive your order the next business day after shipment if your order is placed before 4 PM PST Monday through Friday. Next Day delivery applies to in-stock items only. Back-ordered items will be shipped with FedEx Saver or UPS Ground.
FedEx 2Day
You will receive your order two business days after shipment if your order is placed before 4 PM PST Monday through Friday. 2 Day delivery applies to in-stock items only. Back-ordered items will be shipped with FedEx Saver or UPS Ground.
FedEx Express Saver
You will receive your order three business days after shipment if your order is placed before 4 PM PST Monday through Friday. 3 Day delivery applies to in-stock items only. Back-ordered items will be shipped with FedEx Saver or UPS Ground.
International Shipping:
Please call customer service at toll free number 888.642.4600.
Sales Tax:
Sales Tax is only applicable to retail shipments within the State of California. No Sales Tax will be charged for out-of-state and International shipments.
Exchange and Return
All sales are final but you may receive e-credit for any merchandise that you are not satisfied with. An e-credit may be used towards any purchase made online with an exception of Gift Cards. E-credits may not be used towards the purchase of a gift card, are not valid on previous purchases and expire 90 days after the issue date. All items that you wish to return must be received by A.Ché within 30 days of the date the package was received by customer, based on postal tracking. All merchandise must have the tags attached and be in new and unused condition. Shipping and handling charges will not be refunded. Merchandise can only be returned via mail. Please contact A.Ché Customer Service department at 888.642.4600 for more information on this matter.
Cancellation Policy:
All orders already placed are non-cancellable. Please contact A.Ché Customer Service department at 888.642.4600 for more information on this matter.
Exchange for Online Purchases:
It is important that you contact A.Ché Customer Service department at 888.642.4600 for proper return/exchange instructions and for more information. Goods must be returned in compliance with A.Ché procedures to avoid delay or non-issuance of credit.
Mail package to:
A.Ché
ATTN: Web Return
19401 Business Center Drive
Northridge, CA 91324
