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Returns and Exchanges Policies: All sales are FINAL but you may request to receive an e-credit for any merchandise that you are not satisfied with. An e-credit may be used towards any purchase made online with an exception of Gift Cards. E-credits may not be used towards the purchase of a gift card, are not valid on previous purchases and expire 90 days after the issue date. All items that you wish to return must be received by A.Che within 30 days of the date the order was received by customer, based on postal tracking. All returned merchandise must have the tags attached and be in new and unused condition. Return packages must have the RA/ RMA# issued by A.Che indicated outside the package. Packages without RA/ RMA#s will be refused & sent back to the sender. Customer is responsible for shipping costs of returns & exchanges. Shipping & handling charges will not be refunded. Merchandise can only be returned via mail. Request for Return/Exchange or Return/E-Credit of Online Purchase: Customer may email WEBSALES@A-CHE.COM to request for a return/exchange or a return/e-credit. Please specify the customer name, order #/ date the order was placed, the item/ items you are returning and the reason for the return. For return/exchange, please do not forget to indicate the exchange items. Goods must be returned in compliance with A.Che procedures to avoid delay or non-issuance of credit.
